Support and Upgrades
With the purchase of an INDUCTA software license you are entitled to free Support and Upgrades.
Support includes answering any questions you may have regarding the installation and use of the software and can be provided via phone, email or a remote desktop connection.
INDUCTA support is prompt and efficient. Not only will you be talking to one of the developers of the software, you will be talking to someone who has experience in structural design and has used INDUCTA software in practice. Support extends beyond basic instructions to in-depth feedback such as structural modelling concepts, detailed settings and how it will affect the results of your structural model.
If you have a support issue please send an email to firstname.lastname@example.org and include the structural model file. The results file is not needed.
The software is continually being developed and improved by INDUCTA to ensure you have the best possible structural design software solution available.
Updates which include adding design code amendments, optimising the software for the most current version of Windows operating systems, minor improvements and fixes and entire new modules and features are made available at no extra cost to those with an active license subscription.